For U.S. Airbnb & Guesty operators running 60+ units

We recover the damage money Airbnb owes you.

You only pay once the money is in your account.

$10,000 a month back, on average. 9 out of 10 claims won. First payouts in 30 days, without lifting a finger.

You run the properties. We catch the damage, file the claim, fight the dispute, and bank the recovery. The whole lifecycle, off your plate.

Speak with a team See real payouts ↓

✓ You only pay when we win. No recovery, no fee, ever.

9/10Claims won
$10KA month, back to you
0 hrsOf your time
Airbnb Support paid you $17,000 $17,000 · Extensive property damage
Airbnb Support paid you $307 $290 · Broken fixtures & stained linens
Airbnb Support paid a property manager 2,938.52 in damages $800 · Smoking & deep clean
Real Airbnb payouts, recovered, not promised
9 / 10Claims we file get recovered
$10,000Back in your account, monthly
30 daysOnboarding to first payout
$17KLargest single claim we've won
The nature of the claims

Smoke. Stains. Breakage. Theft. We recover it all.

The everyday damage guests leave behind, and the exact Airbnb payout we won back for each one. Hover to pause.

Extensive property damage, ceiling, toilets, beds, pool
Real Airbnb payout, extensive property damage
✓$17,000 recovered
Smoking odor & broken glassware
Real Airbnb payout, smoking odor
✓$750 recovered
Broken fixtures & stained linens
Real Airbnb payout, broken fixtures
✓$290 recovered
Stained bedding & deep clean
Real Airbnb payout, stained bedding
✓$175 recovered
Smoking & full deep-clean treatment
Real Airbnb payout, smoking & deep clean
✓$800 recovered
Refrigerator damaged beyond repair
Real Airbnb payout, damaged refrigerator
✓$540 recovered
Receipts, not promises

We turn "Airbnb told me no" into payouts.

Every screenshot below is a real Airbnb approval or payout, not a testimonial we wrote. These are claims we recovered for short-term-rental operators like you. Tap any one to view it full-size.

Airbnb Support paid an operator $17,000 in recovered damages Paid $17,000 Airbnb AirCover reimbursement approval for $3,780 Won $3,780 Airbnb reimbursement approval itemized for $2,590 Won $2,590 Airbnb reimbursement approval for $2,050 damaged sofa bed Won $2,050 Airbnb Support paid $307 for a rooftop villa claim Paid $290 Airbnb Support paid $185 for a pool villa claim Paid $175 Airbnb Support paid Kensington Homes $540 Paid $540 Airbnb reimbursement approval for $430 Won $430

Every screenshot is a genuine Airbnb resolution. Figures shown are USD equivalents of the original payouts; guest details redacted before publication.

The leak nobody's tracking

You're paying for damage other people caused.

Guests break things, leave smoke, ruin linens. The repair bill lands on your margin. You know Airbnb owes you that money. Chasing it is the nightmare, so it slips, month after month.

"I got destroyed by a guest last month. Airbnb basically told me to go away."

You file with photos and receipts, and still lose, or get a fraction. The platform feels engineered to make you give up.

"We're spending our own money fixing guest damage and seeing nothing back."

The $50–$300 claims add up faster than the big ones, and almost every operator ignores them completely.

"I don't even bother filing anymore. It's not worth the stress."

Hours of forms, evidence, and follow-ups on top of running operations. So claims slip, and the losses compound silently.

At ~$83 per listing each month in unrecovered claims, the leak scales with you, and most operators never even track it.

$60K
Lost per year at 60 units
$120K
Lost per year at 120 units
$360K
Margin erosion over 3 years
Before & after VirtuPro Claims

Stop filing reactively. Start collecting systematically.

✕Hours buried in Airbnb's claim forms
✓Zero minutes of your time. We run the whole lifecycle
✕Lose the claim, or settle for a fraction
✓9 / 10 claims won, documented to the full amount owed
✕Only the obvious $2,000 disasters get filed
✓Every winnable claim filed, including the small ones that stack up
✕No idea how much you're actually losing
✓A monthly report: every claim filed, won, and recovered
✕Damage money walks straight out the door
✓~$10,000 a month back into your account
How it works · your total time: ~5 minutes

Five steps. Only the first one is yours.

We work natively inside Airbnb & Guesty. You spend a few minutes onboarding, once. After that, the entire claim lifecycle runs without you.

01

Onboard in minutes

Share property access and listing details with VirtuPro Claims. That's the last bit of work you do.

02

We monitor every checkout

We identify claimable damage and file inside the window, but wait 14 days post-checkout first.Protects your guest review standing

03

We file it to win

Full documentation, evidence packaging, and platform-optimised language. We don't just file. We file the way claims actually get approved.

04

We fight the dispute

Follow-ups, escalations, market-value rebuttals, resolutions. We manage the entire back-and-forth with Airbnb & AirCover.

05

You get paid, and a report

Money lands in your payouts. Each month you see exactly what was filed, won, and recovered. You only pay on wins.

The offer

Done-for-you recovery, with nothing to lose.

We only get paid when you do. Built for operators who are done leaving money on the table.

Everything that's included

  • ✓Full checkout monitoringEvery booking reviewed for claimable damage, nothing slipsDone for you
  • ✓Expert claim filingEvidence packaged & platform-optimised to actually get approved9/10 win rate
  • ✓End-to-end dispute managementFollow-ups, escalations and market-value rebuttals handledIncluded
  • ✓Review-safe timing14-day post-checkout buffer protects your guest ratingsBuilt in
  • ✓Monthly recovery reportClaims filed, won, and total recovered. Fully transparentEvery month
  • ✓Airbnb & Guesty nativeWe work inside the platforms you already operate onAll 50 states
How it works
You only pay when we win.

There's no risk once we start. If we don't recover money for you, you don't pay a thing. Our incentive is simple. We win when you win.

Your downside is nothing. Your upside is every claim you've been writing off.

No win, no fee. You only ever pay when money lands in your account. The team will walk you through exactly how it works on your call.
Speak with a team
Honest fit check

This isn't for everyone. On purpose.

✓ A fit if you…

  • ✓Manage 60+ units on Airbnb or Guesty
  • ✓Know guest damage is eating your margin every month
  • ✓Are done spending your own time on claim forms
  • ✓Want recovered cash without adding headcount
  • ✓Run properties anywhere in the U.S.

✕ Not a fit if you…

  • ✕Host casually with a handful of listings
  • ✕Rarely see guest damage worth recovering
  • ✕Want to keep filing claims yourself
  • ✕Aren't on Airbnb or Guesty
  • ✕Are looking for the cheapest option, not the most recovered
Straight answers

The questions operators actually ask.

Won't filing claims hurt my reviews?+

No. That's exactly why we wait 14 days after checkout before filing. By then your guest has already left their review, so pursuing damage can't affect your rating. Protecting your review standing is built into the process.

How does pricing work?+

It's simple and risk-free. You only pay when we actually recover money for you. If we don't win, you pay nothing. The team will walk you through the exact structure on your call.

What if you recover nothing?+

Then you owe us nothing. The entire model is built so our incentive is identical to yours. We only make money when we put money back in your account.

Which platforms do you work with?+

We operate natively inside Airbnb and Guesty, the two platforms most serious STR operators run on. We understand their claim and resolution processes from the inside, which is how we hit a 9/10 win rate.

How fast will I see results?+

First claims are filed within 30 days of onboarding (after the protective 14-day post-checkout window). From there it's a continuous stream. Every checkout is reviewed, and payouts typically arrive 3–7 business days after approval.

Is this legitimate? How is it allowed?+

Completely. We file the same Host Damage Protection and AirCover claims you're already entitled to as a host. We just do it correctly, with proper evidence and documentation, and we fight the disputes most operators give up on. We don't bend rules; we use the system the way it's meant to work.

How much of my time does this take?+

Minutes to onboard, then effectively none. We monitor checkouts, file, dispute, and report. You receive recovered money and a monthly summary. That's the extent of your involvement.

Stop leaving it on the table

How much did guest damage cost you last month?

Most operators can't answer that, which is the whole problem. Speak with our team and we'll show you what's recoverable, free. Every day you wait, another claim window closes for good.

9/10
Claims won
$10K
Avg / month back
Pay-on-win
No win, no fee

Speak with our team

Answer six quick questions and we'll show you what's recoverable. No obligation.

Quick portfolio survey1 of 6

No obligation. You only pay when we win. We reply within 24 hours.

✓
Request received.

We'll review your portfolio and come back within 24 hours with what's recoverable. Keep an eye on your inbox.

~$10,000/mo in damage claims is sitting unrecovered.
Speak with a team